DISConsulting IT Ltd.
Since 2006 DISConsulting has been an accredited telecoms partner and working with several of the UK's premier suppliers of telecommunications. Together, with our partners, we are able to drive down the total cost of ownership of telecoms - tackling all the costs, not just the call costs..
Service Level Management
- If and when you call the helpdesk, a DISConsulting technican will take personal ownership of your query and won't let go until it's resolved.
- Following every installation, a full quality audit of your new system is made and we measure your rating of our performance, to identify any further improvements for the future.
- Complete project management from start to finish assures the success of every installation. From initial needs analysis and planning through the deployment and training, each stage is carefully coordinated to eliminate delays and disruption.
- Every customer is assigned a dedicated and pro-active account manager. Their personal service provides effective probelm solving and advice on latest developments in technologies and services.