About us
Who we are
Lymington Care Group is a voluntary organisation providing cars and drivers to take local residents to medical appointments at hospitals and surgeries, and to appointments with other healthcare professionals such as physiotherapists, opticians, dentists and chiropodists. We are one of more than 100 voluntary groups in Hampshire whose aim is to assist and support our local communities.
We are associated with, and have organisational support from, Hampshire Good Neighbours Network ("GNN"). Our procedures take account of guidance provided by GNN and legislation concerning the protection of vulnerable people.
Requests for journeys are made by the client contacting the Group. A volunteer duty coordinator picks up the request and arranges the journey with a volunteer driver.
We are charity no 299735 registered with the Charity Commission and also recognised by HMRC.
Our trustees, who are also our committee members, are:
- Brian Cox (Chairman)
- Helen Braye (Secretary)
- Chris Wood (Treasurer)
Brian, our Chairman
Helen, our Secretary
Chris, our Treasurer
What we do
We are all volunteers who give up our time to provide the service. The team is currently around 20 drivers and 3 coordinators, and we are always looking for people to join us! We do not have an office, but operate from our homes.
Our drivers use their own cars. See the table below to see how busy we've been this year.
Our coordinators try to match up requests for transport with a suitable driver. Sadly we may have to refuse a drive if no driver is available.
Our drivers have been busy serving the community
| Time period | Drives completed | Mileage | Drives cancelled by client | Drives not done due to lack of driver |
|---|---|---|---|---|
2025 |
1407 |
39,450 |
230 |
100 approx |
Average per month in 2025 |
117 |
3,287 |
Things you need to know
Our volunteers deserve to be treated with courtesy and respect. We will refuse to offer drives if the safety, dignity, or well-being of our volunteers is, or may in our opinion be, compromised.
Attached to this webpage are our:
- Privacy Notice - this details how we use and protect your personal data
- Safeguarding policy
- Safer Recruitment policy
- Complaints Handling policy
- Equality and Diversity policy