Christmas Services North Yorkshire Council

1.Christmas and New Year North Yorkshire Council Services

North Yorkshire Council customer service hubs will be closed over the Christmas period from Thursday 25 December 2025 (Christmas Day) to Thursday 1 January 2026 (New Year's Day). Customer service hubs will reopen at 9am on Friday 2 January 2026.

The customer service phone line will also be closed to all routine queries during this time.

If you need help with an emergency during the bank holiday period call 0300 131 2 131 and select the correct option for the service you need.

For further information, visit: Christmas and New Year services | North Yorkshire Council

2.Waste and Recycling

Christmas Tree Disposal

You can recycle Christmas trees, free of charge, at all household waste recycling centres. Real Christmas trees should be placed in the garden waste skip where they will be shredded and composted. If you are part of the garden waste collection service, you can chop up your Christmas tree and put it in your garden waste wheelie bin for collection in March when the service starts. Artificial Christmas trees can be placed in the small appliance, scrap metal or plastic reuse container, depending on what they are made of.

For more information, visit: Christmas trees | North Yorkshire Council

Greeting Cards Recycling

You can recycle most greeting cards, such as Christmas and birthday cards, free of charge at all our household waste recycling centres. Greeting cards that are commercial waste can also be recycled for free at all our household waste recycling centres. Please remove glitter and embellishments from all cards.

For more information, visit: Greetings cards | North Yorkshire Council

Bin Collection Calendar

Check when your household waste, garden waste and recycling bins, boxes or bags will be collected. How and when your household rubbish, garden waste or recycling bins, boxes or bags will be collected is different depending on which part of North Yorkshire you live in.

To check the calendar, see: Check your bin or recycling collection day | North Yorkshire Council

3.Winter Weather Awareness

Road Gritting

North Yorkshire Council gritting crews are on call 24 hours a day from October to the end of the winter season. They will treat North Yorkshire roads whenever needed. Remember gritting does not guarantee an ice-free surface. Traffic needs to drive over a gritted road to grind the salt and activate it. Salt alone does not melt snow and ice. NYC monitor conditions throughout the day and night and adjust our gritting plans as needed.

After snowfall and icy conditions, busy shopping streets and main pedestrian footpaths will be cleared first. Remaining footpaths and cycleways will be treated in priority order as resources allow.

You can track gritters and view live weather camera - Road gritting | North Yorkshire Council

tips | North Yorkshire Council

Drive safely this winter. It’s better to arrive late, than not at all.

Weather Warnings

Sign up for weather health alerts from the UK Health Security Agency - Weather-Health Alerting system registration form.

View the Met Office website for up-to-date weather conditions - Weather and climate change - Met Office

Review Cold-Health Alert action cards for the voluntary and community sector which suggests actions that VCSE organisations should consider to prepare for and respond to for each cold-health alert - Cold-Health Alert action card for the voluntary and community sector - GOV.UK

Stay Safe, Keep Warm & Keep Well