Corona Virus

CORONAVIRUS – WE’RE HERE TO HELP Useful contacts: We want to ensure you get the right support and advice to help you through these times.

Coronavirus helpline for non-health related enquiries – 0345 678 9028 8am to 6pm weekdays, 9am to 1pm Saturday Email customerfirst@shropshire.gov.uk

Child welfare and safety – 0345 678 9021 For concerns about a child’s safety or welfare, or for family support

Adult welfare and safety – 0345 678 9044 For concerns about a vulnerable adult’s safety or welfare, or advice about adult social care

Council tax and benefits – 0345 678 9002 Email: council.tax@shropshire.gov.uk Email: benefits@shropshire.gov.uk

Housing support, Including homelessness and prevention – 0345 678 9005 Email housing.options@shropshire.gov.uk

Schools and education (including free schools meals) – 0345 678 9008 Email customerfirst@shropshire.gov.uk

Waste and recycling, including assisted collections – 0345 678 9007 Email customerfirst@shropshire.gov.uk

Business support and advice For business rates enquiries email – business.rates@shropshire.gov.uk For business-related enquiries – email COVID19businessenquiries@shropshire.gov.uk For information about help and support for businesses please visit www.investinshropshire.co.uk

To report a business which should be closed or isn’t complying with social distancing requirements – 0345 678 9067 (option 3). Email advicecompliance@shropshire.gov.uk

For advice and information about all service areas, please visit www.shropshire.gov.uk/coronavirus

For any health-related queries and issues please use the NHS 111 online service.

Visit our Newsroom website – www.shropshirenewsroom.com where you can sign up to receive email alerts.

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