Highways issues

How to report an issue with a road or right of way

A topic that is commonly discussed at both the Annual Parish Meeting (APM) and at regular Parish Council meetings is issues with local roads. Our County Councillor, Mark Kemp-Gee has confirmed that the correct route to raise issues is to use the Hampshire County Council website.

The website shows a map that you can use to identify the location of the problem that you have found and provide details. Once reported you can receive updates about the progress on your report. If you visit the website, by zooming in on the map, you can see all of the recent issues that have been reported and check on progress in rectifying them. When you make your report, please make a note of the reference number.

The link below can be used to report issues on both highways and footpaths. You can for example report mud on the road, obscured sightlines, an uneven surface or traffic lights that are not working. You can also upload photos to help the team assess the problem that you report.

https://roadenquiries.hants.gov.uk/roadproblems/highwaydefect/otherroad.aspx

To report a pothole, please use the website below.

https://www.hants.gov.uk/transport/roadmaintenance/roadproblems/potholes

Please bear it in mind that issues reported must be specific - a particular problem at a specific location. It helps if you are able to upload a photo of the matter at the time of logging.

If you report an issue but do not get a response in two weeks, please contact the Parish Clerk who will follow up on the matter.