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From 00:01am on Thursday 27 August, a temporary hosepipe ban will come into effect across our supply area. This follows a drought order issued by the Environment Agency to help protect water resources in the River Severn.
Following months of hot, dry weather, significantly below-average rainfall, low river levels and continued high demand, our water resources are under increasing pressure. These conditions are affecting water supplies for people and the health of river systems and wildlife habitats.
We remain in drought. While rain is forecast this week, it won't make up for months of exceptionally dry weather. Our rivers and water resources need sustained rainfall to recover, so please keep using water wisely.
During the hosepipe ban, you must not use a hosepipe to:
If you're on our Priority Services Register, a Blue Badge holder, or on our WaterSure Plus tariff, exemptions may apply. Visit the link above to check your eligibility and find out more