Report drainage faults

Kent County Council recommends the use of their online fault reporting portal as this ensures that issues are routed to the correct team straight away.. The best way to report a fault is via the KCC website www.kent.gov.uk/highwayfaults as it will provide a unique reference number to enable tracking of progress.

If you select the ‘Drainage & Flooding – Blocked Gully’ fault type, you can also see the gullies in your area as blue circles on the map.

However, KCC asks residents to phone on 03000 418181 if they spot a problem on the highway that could cause an accident.