The UK’s Public Switched Telephone Network (PSTN) is being retired by 31 January 2027

Is your home phone ready for the switch-off?

The UK's old copper phone network is being switched off by January 2027, and some areas are already being affected.

If you or someone you know relies on a home phone, particularly for a telecare alarm, medical device, or burglar alarm, it is important not to wait to be contacted.

Phonely has produced a free plain-English checklist covering everything residents need to check. Download it from their website or call the UK team free on 0800 112 5000.

www.phonely.co.uk/uk-digital-landline-switchover

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Details of the local Dial a Ride services by area are below:

Cambridge Dial-a-Ride (CamDAR)

Offers a daily service for City residents and scheduled trips from South Cambs parishes (including Northstowe) into the City Centre.

Also provides trips to certain supermarkets on designated days.

More info: www.cambridgedialaride.org.uk

FACT Community Transport

Provides door-to-door Dial-a-Ride for people unable to access public transport due to age, disability, mobility, or lack of local bus routes.

Dial-a-Car: A pre-bookable service for visits to friends, relatives, or medical appointments.

Covers Fenland, Huntingdonshire, and parts of East Cambridgeshire.

More info: www.fact-cambs.co.uk

The Voluntary Network (TVN)

Offers Door-to-door Dial-a-Ride covering villages in East Cambs and South Cambs (towards Newmarket and Haverhill)

Provides Fully accessible escorts, if required, 16-seater minibus hire and a community car scheme

More info: www.thevoluntarynetwork.org

Please feel free to contact me at Mawunyo.Tankebe@cambridgeshirepeterborough-ca.gov.uk if you have any questions or suggestions. Thank you for your time and support.

Best regards,

Mawunyo Tankebe

Customer Relations Officer

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