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Useful Contacts

Borough and County Councillors

North Warwickshire Borough Council
Telephone: 01827 715341 (8.30am – 5.15pm)
24-hour emergency number: 01827 718086 (including weekends and bank holidays)

Borough Councillors
David Humphreys – 01827 830542
Brynnan Ririe – 07707 429978

County Councillors
Stephen Shaw –  07353 159935
Email: stephenshaw@warwickshire.gov.uk 

Member of Parliament

Rachel Taylor MP
Constituency Office – 01827 715243
Email: rachel.taylor.mp@parliament.uk

Local Community Contacts

Joan Daniel – Clerk to Parish Council – 07970 942711
Claire Holloway – Tamworth Herald Village Voice – 01827 899834
Margaret Frost – Parish Hall bookings – 01827 901881
Mike Smith – Clarke's Charity – 01827 768437

Police and Crime Prevention

Police – North Warwickshire North Team
Emergency – 999
Non-emergency – 101

Local Officers
Sergeant Ruth Day – 07557 014035
Email: Ruth.day@warwickshire.police.uk
PCSO Simeon Hodson – Local PCSO

Neighbourhood Watch and Rural Watch

North Warwickshire Neighbourhood Watch
This is a free scheme to help combat crime in North Warwickshire.
Receive alerts of incidents in your area.
Lots of crime prevention advice.

Warwickshire Rural Watch
Web: https://www.warwickshireruralwatch.co.uk

Domestic Abuse Support

Domestic abuse can be experienced irrespective of gender, age, sexuality or ethnicity. Help is available.

Refuge Warwickshire – 0800 408 1552
Domestic Abuse Helpline – 0808 2000 247
Men’s Advice Line – 0808 801 0327
The Mix (for under 25s) – 0808 808 4994
National LGBT+ Domestic Abuse Helpline – 0800 999 5428

Mental Health and Crisis Services

Coventry and Warwickshire Mind – Warwickshire Safe Haven
Mental health support from 6pm to 11pm every Thursday to Sunday evening.
Currently support is provided by telephone, text, or email.

Visit: https://cwmind.org.uk/warwickshire-safe-haven-nuneaton/
Telephone: 02477 714554
Mobile: 07970 042270
Email: safehaven@cwmind.org.uk

24/7 Crisis Number for Children and Young People

For urgent calls between 8.00am and 8.00pm contact the Rise Crisis Team on 02476 641799
Outside these hours call 0300 200 0011
During the COVID response, this service is available 24 hours a day, 7 days a week.
An advice-only service is available outside the core hours of 8.00am to 8.00pm

Help for the Elderly

Lisa Manners has researched the help available to the elderly.
Her guide can be found at: https://businesscostsaver.co.uk/help-for-older-adults/

CISWO – The Coal Mining Charity

CISWO supports ex mine-workers and their dependent families in many ways.
Each area has a local worker who, when home visits are available again, will be able to offer face-to-face appointments.

Since March 2020 we have continued to work throughout the pandemic by contacting our clients by phone, offering our support and advice to those in need of help, with welfare benefit claims, grant giving, and all areas of advice for those struggling to access the statutory and voluntary services that they would usually contact.

If you would like more information or are aware of anyone who may have worked in the coal industry and/or their dependent families, please contact CISWO or visit https://www.ciswo.org.uk/helping-you

The office covering the West Midlands Coalfields is based in Mansfield.
Contact details are below.

Email: southengland@ciswo.org.uk
Telephone: 01623 625767
Bernadette Davey
Social Work Assistant

CISWO
Welfare Offices
Berry Hill Lane
Mansfield
Nottinghamshire
NG18 4JR
Tel: 01623 625767
Website: www.ciswo.org.uk

Universal Credit and Job Support

If you are new to claiming Universal Credit and have been negatively impacted by Coronavirus, check out the Universal Credit guide at: https://www.jobcentrenearme.com/universal-credit/

Are you looking for a job or free training?
WikiJob can help you prepare for your interview, assessment centre or aptitude test.
Go to https://www.wikijob.co.uk for help.

Also, free education and training courses can be found at https://www.learnyay.co.uk

COVID Support and Council Services

If you have been identified as extremely vulnerable by the NHS, told to shield for 12 weeks and need help to get food, medicines or emotional support, ring 0800 408 1447.
For opening hours and more information visit Coronavirus Help.

For other council services, please use www.northwarks.gov.uk where possible.

If you need to call us, please be prepared to wait. We have reduced staff but we’ll help you as soon as we can.
Telephone: 01827 715341

Downloads

Help & Support NWBC File Uploaded: 17 October 2025 1.4 MB Warm Home Hacks File Uploaded: 17 October 2025 977.8 KB