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Highways Emergencies and Flooding in Shropshire is  0345 678 9006

Reporting Highways issues to Shropshire Council is to use the report it system on the web site.  This way all enquiries will be logged, monitored and actioned quickly and effectively by the most appropriate officer. Alternatively an email can be sent to the following email address customer.service@shropshire.gov.uk . In this case a customer service advisor will read and extract the information and put it on the report it system so it will take a bit longer to obtain a response and action but it will be logged and monitored. It is not recommended to report to Highways officers individually as this will take much longer and these are not logged or monitored. Please let us know if there are any issues as SC want to make it the easiest form to use and feedback is welcomed to improve it