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A coordinator receives phone calls from our clients to our phone line and notes who needs a lift and where and when they want to go. The coordinator contacts one of our drivers to check if they are available to take the client, if they are they ring the client to organise the pick up time on the date the lift is needed. Our phone line is open from 9.00 am and 5 pm so the coordinator will check now and then to see if there is a new call. A coordinator can do as much time as they are free but often it is one day a week..
