Cookies

We use essential cookies to make our site work. We'd also like to set analytics cookies that help us make improvements by measuring how you use the site. These will be set only if you accept.

For more detailed information about the cookies we use, see our cookies page.

Essential Cookies

Essential cookies enable core functionality such as security, network management, and accessibility. For example, the selections you make here about which cookies to accept are stored in a cookie.

You may disable these by changing your browser settings, but this may affect how the website functions.

Analytics Cookies

We'd like to set Google Analytics cookies to help us improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify you.

Third Party Cookies

Third party cookies are ones planted by other websites while using this site. This may occur (for example) where a Twitter or Facebook feed is embedded with a page. Selecting to turn these off will hide such content.

Website Accessibility

Accessibility statement for www.clive-pc.gov.uk

This website is managed by Clive Parish Council. We want as many people as possible to be able to use this website and we are committed to making this website accessible and fully compliant, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.

AbilityNet has advice on making your device easier to use if you have a disability.

Accessibility on this website

We continue our efforts to constantly improve the accessibility of this website and we know some parts of this website are not fully accessible, most notably:

  • Older PDF documents (created before June 2020) are not fully accessible to screen reader software as ‘headings’ have not been used making the navigation more difficult. The same applies for documents that have been scanned in (like AGAR Annual Return documents, and Councillor Registers of Interests)
  • Some form pop ups do not trigger when style sheets is disabled.
  • Colour contrast between text and background is low in some parts of the website. 
  • You cannot modify the line height or spacing of text.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We will consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact the Parish Council clerk, Lydia Bardsley using the following details:

  • email clerk@clive-pc.gov.uk
  • call – 01691 674742
  • write to – The Parish Clerk, 11 High Fawr Close, Oswestry, SY11 1TE
  • (please note, the office is not available to visit in person)

If you are experiencing difficulty with any content or require assistance with any part of our site, please contact us and we will be happy to assist.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us

  • email clerk@clive-pc.gov.uk
  • call – 01691 674742
  • write to – The Parish Clerk, 11 High Fawr Close, Oswestry, SY11 1TE
  • (please note, the office is not available to visit in person)

Technical information about this website's accessibility

Clive Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is currently partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

1. Issues with technology

  • The colour contrast between background and foreground content should be at a minimum level to ensure legibility. Text and its background should have a contrast ratio of at least 4.5:1. Some parts of our website, e.g. text on buttons built into the standard website format, and information about size of PDF files and upload dates is low contrast. This does not meet WCAG 2.1 success criterion 1.4.3 (Contrast (Minimum). Our website providers are aware of this issue and will be adjusting this as soon as possible.
  • Empty button - a button on screen has no text to describe what it is for. This does not meet WCAG 2.1 success criterion 3.3.2 (Labels or instructions). Our website providers are aware of this and are working on a re-build of the site to allow us to handle this better.
  • Empty link – a link on a page has no text to describe what it is for. This does not meet WCAG 2.1 success criterion 2.4.4 (Link purpose (In context)). Our website providers are aware of this and are working on a re-build of the site to allow us to handle this better.
  • Redundant link – Adjacent links go to the same URL. This does not meet WCAG 2.1 success criterion 2.4.4 (Link purpose (In context)). This results in additional navigation and repetition for keyboard only (no mouse) and screen reader users. Our website providers are aware of this and are working on a re-build of the site to allow us to handle this better.

2. Issues with text.

  • Skipped heading level – typically website headings are classified as h1, h2, h3, etc. They help to give structure to web pages but also indicate hierarchy to screen reading tools. This alert indicates that one or more heading levels have been skipped which could be confusing to the tool and to the user. This does not meet WCAG 2.1 2.4.6 (Headings and labels). The web pages with these problems will be identified and the heading levels changed where appropriate to correct the hierarchical structure.
  • You cannot modify the line height or spacing of text. This does not meet WCAG 2.1 success criterion 1.4.12 (Text spacing). We will liaise with the website providers to see if this can be corrected.

3. Issues with PDFs

  • The agendas, minutes, policies, and financial documents are all stored as PDFs on this website. Some older PDFs (Minutes, Agendas, and Council policies published before June 2020, the Annual Governance Returns, PDFs shared from third parties) do not use headings so the navigation tool cannot be used with a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (Name, Role, Value). We are ensuring that all new content added to the website as a PDF is compliant using appropriate headings. As some policies are reviewed and updated every two years rather than annually, all policy PDFs should be compliant by April 2022. The Annual Return (AGAR) and some Councillor Registers of Interests are scanned in documents (as they contain wet signatures) and therefore cannot be read using a screen reader. We will provide AGAR documents and/or Councillor Registers of Interest in an alternative format or media on request.  

4. Issues with images

  • Text alternatives – some images may be missing alternative text which can cause confusion for users of screen readers. This does not meet WCAG 2.1 success criterion 1.1.1 (Non-text content). Where this occurs we will add alternative texts, including labels to show which images are purely decorative, in order to allow users of screen readers to skip over these images.
  • Redundant title text – in some instances the same text is being used to describe the image as is being used for the alternative text. This can cause confusion for users of screen readers. All such images will be identified and the two text elements will be changed so that they are different and make sense.

 

Disproportionate burden

It is not possible to change PDFs published before June 2020 (Agendas and Minutes) because they are legally signed and approved documents. Going through this process would bring a disproportionate burden on the Council. Under the Transparency Code, only 12 months of minutes and agendas must be published on the website so as of May 2021, all PDF Agendas and Minutes published on this website are fully compliant. Going through the process to change all the Minutes and Agendas into accessible documents would be a very time-consuming exercise and disproportionate to the demand. If anyone requires minutes and agendas from an earlier period (before they have been made accessible with headings), the Clerk will help to ensure they receive a copy that is accessible to them and will edit these documents on a case by case basis.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs documents (Prior to June 2020) do not meet accessibility standards – for example, they may not be structured so they are accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (Name, Role, Value). The Annual Governance and Return published on the Finance page of the website is a scanned in document, which must be signed in ink (physically signed), scanned in and published on the council’s website. This means that this document is not accessible to a screen reader and therefore not compliant. Any PDFs of Minutes and Agendas, published prior to June 2020 have been approved by council and signed off before being converted to PDF. They cannot therefore be edited and will remain inaccessible to screen readers until they are removed from the website to be held only in hard copy format in the council archives. All minutes are retained by the council/in archive, in hard copy format, indefinitely.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix The Parish Plan review document from 2014 as this was published before September 2018. Any new PDFs we publish will meet accessibility standards. All documents, including the AGAR can be provided in an alternative format or media on request.

Preparation of this accessibility statement

This statement was prepared in Sept 2020, and it was last reviewed on 16.02.2026. This website was last tested by Clive Parish Council on 13.02.2026. Future tests will be undertaken at least quarterly.

We used this approach to decide on a sample of pages on the Clive Parish Council website.

  • The site’s homepage
  • content pages that are mostly text based
  • images, video, and audio content
  • interactive tools and transactions, like forms
  • PDFs and other document types
  • dynamic content like pop-up windows

We tested:

  • our main website platform, available at www.clive-pc.gov.uk and the following pages:
  • Homepage
  • Councillors
  • Meeting dates
  • Policing
  • Shropshire Local Plan Review
  • Planning info
  • Renshaw’s Field Association
  • Agendas
  • Minutes
  • Contact the Council
  • Policies
  • Finance

What we’re doing to improve accessibility

  • All of the issues described above will be assessed and, if possible, fixed according to the following plan.
  • The plan is being updated when each issue is assessed and any changes made.
  • The WAVE accessibility tool will be used after an issue has been fixed to demonstrate that it is no longer present.

Accessibility plan

  • All Word-based PDFs, e.g. agendas, minutes, policies (excluding any scanned in documents) published from June 2020 will be screen reader accessible.
  • Recently published Excel-based PDFs will be checked for compliance and amended as necessary to be screen-reader compliant. We aim to complete this by March 2026.
  • We will update all pages on the website with correct headings where this is not already in place. We aim to complete this by March 2026.
  • With assistance from our website provider we will aim to remove redundant links where these occur. We aim to complete this by April 2026.
  • We will check remaining images on the website and ensure appropriate text alternatives are included with assistance from our website provider. We aim to complete this by April 2026.
  • We are liaising with our website provider and where possible they will correct issues with contrast, line height and spacing, and missing labels on buttons or forms as identified on the site.