This year, for the eighth year running, Kent County Council is taking part in the National Highways & Transport NetworkPublic Satisfaction Survey on highways and transport services. Whilst the main survey is being carried out by IPSOS, who is sending forms to a representative sample of households, Kent Highways has also opted to take part in six web-based surveys on specific issues:

• Highway maintenance
• Accessibility
• Walking and cycling
• Public transport
• Road safety
• Tackling congestion

These surveys are publicly available online and will remain open until the end of February 2026. They may be accessed via the Kent County Council website using this link:

National Highways and Transport Survey 2025-26 | Let’s talk Kent

The greater the take-up of the surveys, the more useful they will be in helping Kent Highways to understand the priorities and concerns of people who live or work in Kent, so please feel welcome to complete any of the surveys which interest you, and to use your work and to encourage other people to take part.

If you have any questions about the surveys or about how best to publicise them, please feel welcome to email - RaFAT@kent.gov.uk